I’ve been building websites for almost 30 years. Digging into accessibility about 12 years ago is what showed me how much it does for usability, well beyond the users it’s meant for. I’ve said it enough that it’s my line now. Accessibility is the pinnacle of usability. Most shops still treat the two as different […] » Read More
Overview of current legal standards and steps to achieve ADA compliance
How to demonstrate WCAG conformity
Until now, the perceived business value of web accessibility and WCAG compliance has been legal compliance. Perceived, not real. But that perception and reality just changed. When people say AI is changing everything, here is yet another example. Suddenly AI agents are using websites, and marketers and web teams are scrambling to figure out how […] » Read More
The DOJ just pushed the ADA Title II web accessibility compliance deadlines out by one year. Larger government entities now have until April 2027. Smaller entities and special districts move to April 2028. The technical standard – WCAG 2.1 Level AA – didn’t change. The scope didn’t change. The vendor flow-down language that reaches SaaS […] » Read More
So every year, I write a post about the WebAIM Million Report, which tests the top one million homepages for accessibility. The results are always the same – somewhere around 96% of websites fail. I normally focus everything on that. As sad as it is to consider only 4% of websites are actually accessible to […] » Read More
Plus they don’t repell lawsuits, they attract them.
Shopify runs over four million online stores. Most aren’t fully accessible, including plenty whose owners assume they are. Shopify has done real work on their base themes and hosted checkout, but what the platform provides and what WCAG 2.1 Level AA actually requires are two different things. That gap is where most ADA exposure lives. […] » Read More
If your organization is suddenly focused on digital accessibility because the sales teams needs a VPAT or ACR asap, there is good reason. The requirement for accessibility and WCAG compliance is newer for SaaS providers, compared to website teams who have had this pressure on them for years. The spotlight is now on web apps […] » Read More
SaaS product teams—especially those selling into .gov or .edu—have an opportunity most haven’t fully valued yet. Accessibility makes your product better, speeds up procurement, and protects revenue you’ve already earned. The question isn’t whether you’ll invest. It’s when—and whether you’ll do it on your timeline or someone else’s. Addressed early, accessibility is a manageable investment […] » Read More
As we wrap up the 2025 digital accessibility lawsuit season, a significant change is apparent. After a 10% decline from 2023 to 2024 (dropping from 4,605 to 4,146 lawsuits), this year is projecting nearly 5,000 cases — a 20% surge according to UsableNet’s Mid Year Report . What changed? According to Seyfarth Shaw , 40% […] » Read More
Smart glasses aren’t new. Google gave it a shot a decade ago, and most of us remember Google Glass… “creeper glasses.” The tech was ahead of its time, but the vibe was off. Way off. Meta’s latest Ray‑Bans seem to be received quite differently. Perhaps because…. they’re Ray-Bans – which by definition are cool. Plus […] » Read More
Accessibility Compliance Boosts Traffic
Guidance for SaaS providers
A roadmap to ADA compliance
Guidance for both brands and web development agencies
Practical ADA compliance guidance to meet 2026/27 deadlines
Legal guidance for cloud software providers
If your website, app, or SaaS reaches EU citizens, then you must comply
Only what you need to know