2018 is already shaping up to more than double the number of website ADA lawsuit cases over 2017.
The World Wide Web Consortium (W3C) has updated the Web Content Accessibility Guideline and added 17 new criteria to what was established in WCAG 2.0. Version 2.1 addresses new technologies (mobile in particular) and other digital barriers that have become better understood since version 2.0 was published in 2008.
One of the first best practices in web accessibility is to publish a web accessibility statement or policy to your website. Doing so serves to provide people with disabilities with paths to communicate needs or feedback, and inform them of your company's intent and goals. This also serves as a flag to trolling plaintiff firms, that you're on this and to move along.
As businesses, organizations and institutions grapple with the impacts of Title iii of the ADA, which focuses on access to "places of public accommodation", have we overlooked Title i, which covers employment discrimination? After all, many businesses only post job openings and take applications via their websites.