Jan 9, Feds mandate that all .gov websites conform to WCAG 2.0 level AA within one year. While the DOJ continue to punt on their rule making for private/commercial websites, this provides further indication of where all points are headed.
On November 1, 2016 the Wall Street Journal ran the story "Companies Face Lawsuits Over Website Accessibility For Blind Users". While this issue is gaining exposure, it is still unknown to most businesses. So this post covers what businesses need to know to avoid expensive ADA legal issues.
A web accessibility policy is a key element of every demand letter. Not only does this serve to guide your internal teams, but it publicly declares that the rights of disabilities matter to your brand. It also tells ADA trolls that you're already on this and to move along.